Case Study

Website Design For Long Sault Pharmasave

Long Sault Travel Clinic

Long Sault Pharmasave is a trusted and pharmacy and travel clinic dedicated to helping clients maintain their health, fitness, and well-being. With over 12 years of experience, their pharmacist is committed to serving the community and providing professional healthcare services. As a yellow fever vaccination center, they offer travel treatments and educational resources to enable individuals to actively participate in their physical health. Long Sault Pharmasave provides in-person, phone, and online consultations to cater to the diverse needs of their clients.

Client Overview

Objective

The primary objective of the website design project for Long Sault Pharmasave was to create a user-friendly and highly optimized website. The new website aimed to provide seamless access to travel health consultation information, facilitate online booking for appointments, and allow clients to submit their travel information prior to in-person visits. Additionally, the website needed to feature updates on Covid-19 vaccinations and other essential immunizations. Furthermore, Long Sault Pharmasave sought to display their pricing information online, while keeping the travel clinic distinct from their main pharmacy website.

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Challenges

Long Sault Pharmasave faced significant challenges due to the absence of a website. Without an online presence, they were unable to provide a user-friendly interface, optimize their services, and offer essential functionalities such as online bookings and travel information submissions. Moreover, the lack of online pricing information posed difficulties for potential clients seeking crucial details. The client recognized the urgent need to overcome these challenges in order to enhance the overall online experience for their visitors.

Approach

Comprehensive Examination of the Industry and Competitors

To address the challenges faced by Long Sault Pharmasave, extensive research and analysis were conducted on the travel clinic industry, competitors, and target audience. Through in-depth analysis, we gained valuable insights into industry trends, competitor strategies, and user expectations, enabling us to make informed decisions throughout the website design project.

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Formulating an Effective Plan

Based on the research findings, we developed a strategic plan to address the client’s challenges and achieve their goals. The strategy focused on creating a user-friendly website with optimal performance, accessibility, best practices, and search engine optimization (SEO). By enhancing the user experience, driving website traffic, and increasing conversion rates, we aimed to provide Long Sault Pharmasave with a competitive advantage.

Step-by-Step Approach

The website design project followed a systematic process to ensure its success. Working closely with Long Sault Pharmasave, we began by understanding their specific requirements and translating them into a functional wireframe. This wireframe incorporated all the necessary content and functionalities, including online booking features, travel information submission forms, and a distinct pricing display for the travel clinic.

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Implementation

Organized Information Architecture and Intuitive Navigation

The new website was designed with a carefully planned information architecture and intuitive navigation. The website’s structure was organized in a logical manner, ensuring that visitors could easily find the desired information and navigate seamlessly through the various sections of the website. The responsive design further enhanced the user experience, allowing for a consistent and visually appealing interface across all devices.

Aligning with Long Sault Pharmasave's Branding

The visual design of the website was aligned with Long Sault Pharmasave’s branding guidelines to create a cohesive and recognizable online presence. Attention was given to the selection of colors, typography, and imagery to establish a clean, modern, and visually engaging aesthetic. High-resolution visuals were utilized to reinforce the credibility of the travel clinic and captivate visitors.

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Informative and Engaging Materials

To provide value to visitors, we developed informative and engaging content that centered around travel health consultations, Covid-19 vaccinations, and essential immunizations. This content was meticulously optimized to improve search engine rankings and ensure the delivery of valuable information to visitors. Clear calls-to-action and concise messaging were strategically integrated to guide visitors towards booking appointments and taking necessary actions.

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Putting Users First UX

User-centric design principles were applied throughout the implementation phase to enhance the overall user experience. We focused on fast loading speeds, ensuring that the website provided a seamless browsing experience. Custom contact forms and pop-up client intake forms simplified the process of gathering necessary information from visitors. The team page provided background information about the pharmacists, instilling trust and confidence in potential clients.

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Website Features

The new website for Long Sault Pharmasave incorporates a range of features to enhance its functionality and user experience. These features include:

Gutenberg Optimized

The website is optimized for the Gutenberg editor, ensuring smooth content editing and customization.

High Resolution

The website is designed to display high-resolution images and graphics, enhancing the visual appeal and professionalism of the website.

Compatible Browsers

The website is compatible with various browsers, including IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, and Edge, ensuring a seamless browsing experience for users regardless of their preferred browser.

Compatibility with Popular Plugins

The website is compatible with popular plugins such as Elementor, Elementor Pro, WooCommerce 7.x.x, WooCommerce 6.x.x, WooCommerce 5.x.x, and WPML, enabling seamless integration of additional functionalities and multilingual support.

Software Version

The website is built on WordPress 6.2.x, utilizing the latest software version to ensure security, stability, and compatibility with various plugins and themes.

Technology Stack

The website is developed using PHP, CSS, SCSS, and JS technologies, harnessing the power of these languages to create a robust and dynamic website.

Responsive and Retina Ready

The website is fully responsive and retina-ready, adapting to different screen sizes and resolutions. Whether accessed on a desktop, tablet, or mobile phone, the website will always provide an optimal viewing experience.

Google Font Support

The website offers support for over 1000 Google fonts, allowing for future expansion and customization of typography to match Long Sault Pharmasave’s brand identity.

WooCommerce Compatibility

The website is WooCommerce compatible, enabling seamless integration of an online store and facilitating e-commerce transactions for products and services.

Multilingual Support

The website provides visitors with the option to experience the content in either English or French, catering to the diverse linguistic preferences of the target audience.

Code Standards & SEO

The website design adheres to WordPress industry standards for coding, ensuring clean, efficient,and optimized code. By following SEO best practices, the website is search engine friendly and optimized to improve visibility and rankings.

RTL Language Support

The design fully supports right-to-left (RTL) languages, ensuring that visitors who use RTL languages can navigate and consume content without any issues.

Custom Contact Form

A custom contact form is implemented on the website, allowing visitors to easily get in touch with Long Sault Pharmasave for inquiries, appointments, or other purposes.

Pop-Up Client Intake Forms

The website utilizes pop-up client intake forms, streamlining the process of collecting important information from clients before their in-person appointments. This feature enhances efficiency and data accuracy.

Team Page

The website includes a dedicated team page that provides detailed background information about the pharmacists at Long Sault Pharmasave. This feature instills trust and confidence in potential clients, showcasing the expertise and experience of the team.

Results & Impact

Measurable Outcomes

The implementation of the new website design for Long Sault Pharmasave brought about numerous advantages, particularly in terms of facilitating travel consultation bookings. The redesigned website successfully attracted a substantial increase in website traffic, leading to a notable rise in bookings from both search engine visitors and local residents. This surge in traffic and bookings can be attributed to the effective SEO optimization efforts implemented during the website redesign.

By strategically optimizing the website for relevant keywords such as “travel health consult,” “Cornwall clinic,” and “Cornwall travel health,” Long Sault Pharmasave was able to achieve prominent rankings in search engine results. This improved visibility not only boosted the website’s organic reach but also positioned the client as a trusted source for travel health services in the Cornwall area. As a result, more individuals seeking travel consultations were able to discover and engage with Long Sault Pharmasave’s website.

These measurable outcomes and achievements clearly demonstrated the effectiveness of the website design and optimization strategies employed. Long Sault Pharmasave successfully leveraged their online presence to capture the attention of potential clients, enhance their booking capabilities, and establish themselves as a reputable provider of travel health consultations in the local market.

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Satisfied Client Feedback

Long Sault Pharmasave expressed their satisfaction with the website design project and highlighted its success in meeting their goals. Their testimonial emphasized how the new website improved their online presence, facilitated bookings, and provided valuable information to their clients. The positive feedback further validated the impact of our efforts.

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Valuable Insights Gained

Throughout the project, we gained valuable insights and lessons that will guide our future endeavors. The importance of user-friendliness, performance optimization, and SEO became even more evident. The success of the project reinforced the significance of strategic decision-making and user-centric design principles in achieving desired outcomes.

A Successful Website Design

our collaboration with Long Sault Pharmasave resulted in the creation of a user-friendly, fully optimized, and SEO-friendly website. The website provided a seamless experience for visitors, allowing them to access crucial travel health information, book appointments, and submit their travel details. The visually appealing design aligned perfectly with Long Sault Pharmasave’s branding, presenting important information and encouraging engagement.

With our commitment to providing outstanding website design solutions, Long Sault Pharmasave can confidently pursue their goals and deliver exceptional healthcare services to their clients.

Professionalism, Quality, Responsiveness & Value
Bryan HaleyLong Sault Pharmasave
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